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Torsion springs are located above the garage door opening. Ad Search Garage Doors In Melbourne. The Newbie Way Of Troubleshooting Garage Doors A Click Away Blog Owners of automatic sectional doors often face the following issues. Troubleshoot garage doors . Make sure your door. There could also be an obstruction or misalignment. If you have a broken spring you should NEVER try to open the door as it can be very dangerous. Broken garage door springs are one of the most common problems with malfunctioning garage doors. With the garage door down look up above at the center of your garage door to see if there is a spring broke. The door mechanism works only on opening. Garage Door Is Having Trouble Going Up First thing to do is check the garage door spring. These problems often require a professional to safely evaluate and repair or replace some or all of the existing system. Make sure the opener is plugged in and the garage circuit breaker is in the correct place.